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CRM Software
Netsuite CRM software provides a true 360 degree view of customers.
Contact Center Technology
Contact center technology offers more ways to interact with customers

SugarCRM to support iPhone, BlackBerry
A version of SugarCRM now in beta lets the Web-based software run on iPhones and BlackBerries. Read more...

Microsoft launches hosted CRM service

IBM rolls out tools for nontechies, developers to build mashups

Despite concerns, corporate users adopting hosted systems

Ballmer outlines Microsoft's enterprise ambitions

EMC will buy Document Sciences for $85M

SAP users' group picks CIO

SugarCRM offers biggest upgrade yet

SAP will support all of its apps on VMware

Update: SAP adds Web 2.0 support to CRM offering

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5 ways to build your virtual office
Running a virtual business is easier (and cheaper) than ever -- if you have the right tools.

Review: Zoho CRM aims big, hits small
Building on a Professional edition that combines sales, service, marketing, and inventory management modules, Zoho Enterprise aims to meet the needs of corporate customers with such features as organizational management (including hierarchical group definitions), role-based security on data access and information sharing, SSL transport, and broader interface customizations.

Review: Intuit TurboTax and H&R Block TaxCut for the Mac
With the perennial chore of preparing your income tax returns looming, it's time to decide whether to go with a pro or roll your own return. If you opt for the latter, you shouldn't proceed without tax-preparation software at the ready. H&R Block's TaxCut and Intuit's TurboTax each provide the up-to-date tax expertise and number crunching that you'll need to minimize your tax due or maximize your refund.

Middleware for corporate mobility
Software makers are partnering with third-party wireless applications providers to develop their mobile systems

Q&A: Microsoft CTO: Still growing in the enterprise
SOA is part of a platform shift, and Microsoft provides the platform.

Tech support that makes you feel small


SAP chief developer heads for the 'clouds'
In an interview, SAP's chief software architect talked about one of the company's first on-demand offerings, its software-as-a-service philosophy, search functionalities in corporate software, Web service standards and more.

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Mobile devices expose networks to security threats
Cybercriminals attack mobile devices because they have a relatively good chance of succeeding - and worming their way into your corporate network, experts say.

More midmarket firms choose open-source ERP
Among the factors cited: the ability to customize the software and avoid vendor lock-in.

All it takes is a couple hours and about $125 to breathe new life into an old laptop. Here's how.
Is Microsoft's Golden Age over? What are Gates' most memorable quotes? Find out in Computerworld's complete coverage of the end of the Bill Gates era at Microsoft.
There are some things your CIO definitely doesn't want to hear. Also don't miss the flipside, Five things you should always tell your boss.
With its latest version, Mozilla's browser continues to raise the bar for what Web browsers should be.
Reviews, analyses, how-tos, visual tours, hot issues and predictions about Microsoft's new OS.
Four years from now, the IT field will be a vastly different place. Will you be ready?
Intercept Spam & Viruses
(Source: MessageLabs) Register for a complimentary 30 day trial of MessageLabs' new managed Anti-virus and Anti-spam security solutions. MessageLabs guarantees complete protection against all known and unknown email threats. By providing 24 hour support, your business can increase productivity and decrease risk. Register now for a complimentary trial and receive a free datasheet.
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"Apple yesterday dropped the price of the 64Gb MacBook Air by a whopping $500 ($400 less for the SSD and..." Read more Read More Blogs

"It's a cheaper IT Blogwatch: in which Apple cuts the price of the top-end MacBook Air. Not to mention dan..." Read more Read More Blogs

"Apple fans have made much of the fact that the newest figures from Net Applications show that Apple's share of..." Read more Read More Blogs

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Executive Briefings
Computerworld Technology Briefing: An open-source path to optimal virtualization
Looking for a virtualization strategy that offers both the flexibility and reliability to meet the demands of mixed-source environments? Look no further than the fast-emerging open virtualization approach backed by some of the biggest names in enterprise computing. Together they are pointing the way toward higher data center performance without higher costs.
Download this briefing 
Hands On
In Depth: Apple's Leopard leaps to new heights
A refined look, revamped apps and new options build on an already solid OS foundation. Read more...
Replicate Sales Success
Download this white paper, FREE, compliments of Oracle!
(Source: Oracle) If you could clone your top sales rep would you? Find out how, in this short brief that outlines the surefire steps and tools to achieve measurable increases in revenue per sales rep. By standardizing and managing your sales process you will enable your company to boost its revenue. Start managing the sales process versus reacting to the sales results at the end of the quarter.
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Rapid application development, rapid results
Download this special report now!
(Source: Intersystems) All too many businesses suffer from IT infrastructures that are a hodge-podge of disconnected databases and applications. What's needed is the ability rapidly develop connected applications under a unified service-oriented architecture. InterSystems Ensemble integration environment and Cache database are effective tools in answering this need, delivering a rapid ROI.
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Advance your BlackBerry(R) solution management know-how this July
Advance your BlackBerry(R) solution management know-how this July
BlackBerry Technical Seminar, register today!
Go to the webcast 
White Papers
Read up on the latest ideas and technologies from companies that sell hardware, software and services.
Deploying Virtualized NetWare on Linux Whitepaper
Toward More Flexible, Next-Generation Collaboration Solutions
Driving Business Success Through Workgroup Choice and Flexibility
View more whitepapers 
TechCast
This podcast delivers summaries of key technologies and concepts every week. Listen to the short program on your iPod or in your Web browser.
This Week: Darwin Information Typing Architecture, 
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Storage Networking World (SNW)
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Business Intelligence Perspectives
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IT Executive Summits
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